Credentials & Security

Trust before departure. Presence when you're on your way.

Organizing a trip to Namibia means relying on someone who knows the area, knows how to manage distances, works with local partners and is present when the journey becomes real.

Redland Tours was created to offer Italian travelers a concrete reference in Namibia: a registered structure, a field team, Italian language support and an approach built on responsibility, clarity and presence.

We don't sell vague promises. Let's put on the table: people, documents, skills and a verifiable way of working.

Request a proposal Talk to us

Registered company · Support in Italian · Presence in Namibia · First Aid · PDP · NATH training

Why we created this page

It is right to ask yourself who you are trusting.

A trip to Namibia is not any booking. There are long roads, remote areas, national parks, times to be respected, weather conditions to be considered, communications to be managed and logistic choices that really affect the experience.

This is why trust cannot be based only on beautiful images, golden dunes and catalog phrases.

Before you leave, you need to know who you're talking to.
While traveling, you need to know who can help you.
After the proposal, you need to be clear about what is included, what is not, and what level of support you will receive.

This page exists for this: to make the solid part of the project visible.

A local structure, not a phantom intermediary.

Redland Tours is registered in Namibia

Redland Tours operates in Namibia within the Redland project, with a direct presence in the area and local references.

This is an important point: we do not build experiences from afar without knowing what happens on the field. Our work is based on direct contact, local partners, real knowledge of distances and operational support in Namibia.

Company credentials

company registered in Namibia;
BIPA registration;
NamRA registration;
operational presence in the territory;
network of local partners;
direct communication with Italian travellers;
support in Italian.

The difference is not just speaking Italian. It's speaking Italian while really knowing Namibia.

This means being able to explain, orient, mediate, advise and accompany without losing the connection with the real territory.

Company documentation available upon request during the proposal phase.

Operational skills in the field

Traveling to Namibia requires preparation, not improvisation.

Namibia is an extraordinary destination because it is not tamed. Distances are wide, contexts change quickly and many areas require attention, common sense and planning skills.

This is why Redland works on concrete skills, useful for real travel.

PDP: Professional Driving Permit

The Professional Driving Permit is an important requirement for those carrying out professional passenger transport activities in Namibia.

For us it is not a technical detail: it is part of the necessary responsibility when accompanying people on the road, especially in a country where distances and driving conditions are a central component of the journey.

What it means for travelers: greater attention to driving, managing travel and respecting the required operating conditions.

First Aid

First Aid training is an essential basis for those accompanying people in outdoor, road or semi-remote contexts.

It doesn't turn anyone into a doctor, and it would be ridiculous to sell it like that. But it means having preparation of first intervention, clarity and minimum procedures at times when we have to act in order.

What it means for travelers: more preparation in the management of small accidents, ailments, practical situations and first interventions.

NATH: Namibian tour guide training

The NATH Level 4 training strengthens the professional path linked to the tour guide in Namibia.

For Redland it is an important step because it unites local knowledge, professional standards and greater awareness of the guiding/accompanying role.

What it means for travelers: a more structured approach to driving, managing the experience and reading the territory.

Presence in the field and assistance in Italian

The real plus isn't just organizing. It's being there.

Many operators can sell a Namibia itinerary. The difference is what happens when you arrive.

Redland works to offer Italian travelers a reference on site: someone who speaks your language, knows the territory and can help you to guide you before and during the trip, according to the formula chosen.

We can support you with:

welcome on arrival;
practical briefing before setting off on the road;
explanation of the itinerary;
advice on stages, times, fuel and distances;
support in Italian;
guided tours;
accompaniment during selected tours;
on-site assistance, when included in the proposal;
communication with local partners if necessary.

The point is simple

You don't have to feel abandoned after payment.

The trip can be independent, accompanied or tailor-made, but must have a clear reference. In Namibia this thing weighs heavily. And a lot.

SAFETY & APPROACH

Security: how we understand it

Security does not mean eliminating all risks. It means managing it with clarity.

Traveling always involves an unexpected share. In Namibia this is even more true: the territory is vast, some areas are isolated, the roads can change, the animals cross, the weather can affect, the distances do not forgive those who improvise.

For Redland, safety means working before the problem arrives.

Our approach

Realistic planning

We don't build impossible itineraries just because "it looks close on the map". In Namibia, the map lies with a certain elegance.

Sensible driving times

We prefer smarter stages to full programs until collapse. A beautiful journey must not become a punishment with sunset included.

Practical briefing

We explain what to expect: roads, fuel, climate, documents, parks, communications, animal care, self-drive management.

Selected partners

We collaborate with local companies based on the type of experience, context and operational reliability.

Assistance proportionate to the chosen formula

Not all journeys require the same level of support. But every proposal must make it clear what assistance is envisaged.

Transparent communication

If a request doesn't make sense, we say so. Politely, but we say it. Better a small disappointment before than a big problem later.

What is included in our idea of reliability

Reliable does not mean perfect. It means clear.

A reliable operator it's not the one that promises everything. It's the one that explains well what it can do, what it can't do and where the traveler's responsibility begins.

For Redland, reliability means:

clear proposal;
readable costs;
declared included and not included services;
defined level of assistance;
real contacts;
presence in the field;
company documentation available;
selected local partners;
preparation before departure;
support in Italian;
honesty about the limitations of travel.

We do not promise a simplified Namibia.
We promise a more serious, more humane and more prepared way of dealing with it.

camping_by_night_namibia_redland - REDLAND TOURS

Documents, records and requirements

The operational bases

BIPA

Business Registration in Namibia
BIPA is the reference for the registration of companies in Namibia. The presence of a company registration allows to present Redland as a formally constituted reality.

NamRA

Tax registration
NamRA is the Namibian tax authority. Tax registration is an important element for working in a structured and transparent way.

PDP

Professional Driving Permit
Professional permit related to driving and transporting passengers, relevant for road operational activities.

First Aid

First aid preparation
Useful training for managing practical situations and first interventions during field activities.

NATH Level 4

Namibian tour guide training
Training course linked to the professionalization of tourist guides in Namibia.

Local partners

Operational network in the territory
Collaborations with activities, lodges, guides, suppliers and local entities selected based on the type of experience.

What to always ask before booking a trip to Namibia

A small checklist to choose better.

Before trusting anyone with a trip to Namibia, ask specific questions. It's not paranoia: it's good management.

Always ask:

who will be your contact before departure;
who will be your contact when you are in Namibia;
what assistance is included;
if the itinerary takes real distances into account;
which local partners are involved;
which costs are included and which are excluded;
what happens in the event of an unexpected event;
what documents or credentials the operator can provide;
whether you will receive a practical briefing;
if the support will be available in Italian.

If the answers are vague, listen to that bell. In Namibia, doorbells never ring for decor.

Travel insurance

Necessary. Not decorative.

To travel to Namibia we always recommend a complete travel insurance, with medical coverage, possible cancellation, assistance and protection adapted to the type of itinerary.

Redland can help you understand what aspects to consider, but the choice and activation of the policy remain the responsibility of the traveler, except for any specific formulas defined in the proposal.

Always check that the policy covers:

medical expenses abroad;
possible medical repatriation;
cancellation or interruption of the trip;
loss or delay of baggage;
activities included in the itinerary;
car rental, if you travel self-drive;
any deductibles and real limits.

Registered company · Support in Italian · Presence in Namibia · First Aid · PDP · NATH training

Our responsibility and yours

A trip well done is a shared responsibility.

Redland can organize, advise, accompany, assist and prepare the trip. But each traveller has an active role in the safety and quality of experience.

We are committed to:

build realistic proposals;
communicate clearly;
select consistent partners;
provide practical information;
define the level of assistance;
support in Italian when required;
don't sell experiences that we don't think make sense.

We ask those who travel to:

respect the instructions received;
pay attention to driving and timing;
respect nature, people and local rules;
communicate special needs before departure;
have adequate travel insurance;
face Namibia with an open spirit and common sense.

Namibia gives a lot. But he doesn't love who's taking her.

Frequently asked questions

Is Redland Tours registered in Namibia?

Yes, Redland operates with presence in Namibia and registered structure. Corporate references and documentation can be shared during the proposed phase, when necessary.

Do you offer on-site assistance?

Yes, according to the formula chosen. We can offer welcome, briefing, guided tours, accompaniment and on-site support in Italian. The level of assistance is always defined in the proposal.

Are you a tour operator?

Redland organizes tours, guided tours, tailor-made travel and experiences in Namibia with local presence and support for the Italian market. The operating formula depends on the type of travel requested and the services included in the proposal.

Is Mia a certified guide?

Mia is already legally authorized to accompany visitors to the country and is continuing its training as a tourist guide in Namibia, with reference to the NATH Level 4 qualification.

Do you have First Aid?

Yes, the First Aid preparation is part of the operational skills considered important to accompany travellers in outdoor and street contexts.

Do you have the Professional Driving Permit?

Yes, the PDP is among the operational credentials relevant for driving and accompanying activities on the road.

Is Namibia a safe destination?

Namibia is one of the most popular African destinations for natural and self-drive travel, but requires planning, attention and distance respect. Redland helps reduce setup errors and travel with greater awareness.

Can I travel independently and still have support?

Yes. We can build hybrid formulas: self-drive with welcome, briefing, on-site assistance or selected guided days.

What happens in the event of an unexpected event during the trip?

It depends on the type of assistance included in the proposal. In any case, we define before departure references, communication channels and the expected level of support.

Can I request company documents?

Yes. During the proposal phase we can share relevant company information when necessary.

Do you want to understand if Redland is the right reference for your trip?

Tell us what kind of experience you have in mind. We will respond to you with a clear proposal, the recommended level of assistance and useful information to start with more awareness.

Find out what we can organize Talk to us

you might be interested you might be interested

Credentials and security.