Credentials & Security

Trust before departure. Presence while you're traveling.

Organising a trip to Namibia means entrusting yourself to someone who knows the territory, can manage distances, works with local partners, and is present when the trip becomes a reality.

Redland Tours was created to offer Italian travellers a concrete point of reference in Namibia: a registered structure, a team on the ground, Italian language support, and an approach built on responsibility, clarity, and presence.

We don't sell vague promises. We bring to the table: people, documents, expertise, and a verifiable way of working.

Request a proposal Talk to us

Registered Company · Support in Italian · Presence in Namibia · First Aid · PDP · NATH Training

Why We Created This Page

It's fair to wonder who you're trusting.

A trip to Namibia isn't just any booking. There are long roads, remote areas, national parks, schedules to adhere to, weather conditions to consider, communications to manage, and logistical choices that truly impact the experience.

That's why trust cannot be based solely on beautiful images, golden dunes, and catalog phrases.

Before you leave, you need to know who you're talking to.
During the trip, you need to know who can help you.
After the proposal, you need clarity on what's included, what's not, and what level of assistance you'll receive.

This page exists for this reason: to make the solid part of the project visible.

A local structure, not a phantom intermediary.

Redland Tours is a registered entity in Namibia

Redland Tours operates in Namibia as part of the Redland project, with a direct presence on the ground and local contacts.

This is an important point: we do not build experiences from afar without knowing what is happening on the ground. Our work is based on direct contact, local partners, real knowledge of distances, and operational support in Namibia.

company registered in Namibia;
BIPA registration;
NamRA registration;
operational presence in the territory;
network of local partners;
direct communication with Italian travellers;
support in Italian.

The difference isn't just speaking Italian. It's speaking Italian while truly knowing Namibia.

This means being able to explain, guide, mediate, advise, and accompany without losing touch with the real territory.

Company documentation available upon request during the proposal phase.

Operational skills in the field

Traveling in Namibia requires preparation, not improvisation.

Namibia is an extraordinary destination precisely because it is untamed. Distances are vast, environments change quickly, and many areas require attention, common sense, and planning skills.

For this reason, Redland focuses on concrete skills, useful for real travel.

The Professional Driving Permit is an important requirement for those involved in professional passenger transport activities in Namibia.

For us, it's not a technical detail: it's part of the responsibility required when accompanying people on the road, especially in a country where distances and driving conditions are a central component of the journey.

What this means for travelers: greater attention to driving, journey management, and adherence to required operating conditions.

First Aid training is an essential foundation for anyone accompanying people in outdoor, road, or semi-remote settings.

It doesn't turn anyone into a doctor, and it would be ridiculous to market it as such. But it does mean having first aid preparedness, clear-headedness, and minimal procedures for moments when orderly action is required.

What it means for travelers: greater preparedness in managing minor accidents, illnesses, practical situations, and first aid.

The NATH Level 4 training strengthens the professional path related to tour guiding in Namibia.

For Redland, it is an important step because it combines local knowledge, professional standards, and a greater awareness of the guide/escort role.

What it means for travelers: a more structured approach to guiding, experience management, and understanding the territory.

On-site presence and support in Italian

The real plus is not just organizing. It's being there.

Many tour operators can sell a Namibia itinerary. The difference is what happens when you arrive.

Redland works to offer Italian travelers an in-country point of contact: someone who speaks your language, knows the area, and can help you get oriented before and during your trip, according to your chosen package.

welcome upon arrival;
practical briefing before departure on the road;
explanation of the itinerary;
advice on stops, times, fuel, and distances;
support in Italian;
guided tours;
accompaniment during selected tours;
on-site assistance, when included in the proposal;
communication with local partners, if necessary.

The point is simple

You shouldn't feel abandoned after payment.

The trip can be self-guided, escorted, or tailor-made, but it must have a clear point of contact. In Namibia, this is a big deal. A really big deal.

SAFETY & APPROACH

Safety: how we understand it

Safety does not mean eliminating every risk. It means managing it clearly.

Travelling always involves a certain amount of the unexpected. In Namibia this is even more true: the territory is vast, some areas are isolated, roads can change, animals cross, the weather can affect things, and distances are unforgiving to those who improvise.

For Redland, safety means working before a problem arises.

Our approach

We don't build impossible itineraries just because "it looks close on the map". In Namibia, the map lies with a certain elegance.

We prefer smarter itineraries to overloaded schedules. A beautiful trip shouldn't become a punishment, sunsets included.

Here's what to expect: roads, fuel, weather, documents, parks, communications, animal awareness, and self-drive management.

We collaborate with local entities based on the type of experience, context, and operational reliability.

Not all trips require the same level of support. But each proposal must clearly state what assistance is provided.

If a request doesn't make sense, we say so. Politely, but we say so. Better a small disappointment now than a big problem later.

What is included in our idea of reliability

Reliable doesn't mean perfect. It means clear.

A reliable operator is not one who promises everything. It is one who clearly explains what they can and cannot do, and where the traveler's responsibility begins.

For Redland, reliability means:

clear proposal;
transparent costs;
declared included and excluded services;
defined level of assistance;
real contacts;
on-site presence;
available company documentation;
selected local partners;
pre-departure preparation;
Italian language support;
honesty about travel limitations.

We don't promise a simplified Namibia.
We promise a more serious, more humane, and better-prepared way of experiencing it.

Documents, records, and requirements

Operating bases

Business Registration in Namibia
BIPA is the reference for business registration in Namibia. Having a business registration allows Redland to present itself as a formally constituted entity.

Tax Registration
NamRA is the Namibian tax authority. Tax registration is an important element for working in a structured and transparent manner.

Professional Driving Permit
Professional permit related to driving and passenger transport, relevant for on-road operational activities.

First Aid Preparation
Useful training for managing practical situations and initial interventions during field activities.

Namibian Tourist Guide Training
Training program related to the professionalization of tourist guides in Namibia.

Operational network in the area
Collaborations with businesses, lodges, guides, suppliers, and local entities selected based on the type of experience.

What to always ask before booking a trip to Namibia

A short checklist to help you choose better.

Before entrusting anyone with a trip to Namibia, ask precise questions. It's not paranoia: it's good management.

Always ask:

who your contact person will be before departure;
who your contact person will be when you are in Namibia;
what assistance is included;
if the itinerary takes into account actual distances;
which local partners are involved;
which costs are included and which are excluded;
what happens in case of an unforeseen event;
what documents or credentials the operator can provide;
if you will receive a practical briefing;
if support will be available in Italian.

If the answers are vague, listen to that warning bell. In Namibia, bells never ring just for decoration.

Travel insurance

Necessary. Not decorative.

To travel to Namibia, we always recommend comprehensive travel insurance, with medical coverage, potential cancellation, assistance, and adequate protection for the type of itinerary.

Redland can help you understand which aspects to consider, but the choice and activation of the policy remain the traveler's responsibility, unless specific formulas are defined in the proposal.

Always check that the policy covers:

medical expenses abroad;
possible medical repatriation;
trip cancellation or interruption;
lost or delayed baggage;
activities planned in the itinerary;
car rental, if you are travelling self-drive;
any deductibles and actual limits.

Registered Company · Support in Italian · Presence in Namibia · First Aid · PDP · NATH Training

Our Responsibility and Yours

A successful trip is a shared responsibility.

Redland can organize, advise, accompany, assist, and prepare the trip. However, every traveler plays an active role in ensuring the safety and quality of the experience.

We are committed to:

creating realistic proposals;
communicating clearly;
selecting suitable partners;
providing practical information;
defining the level of assistance;
providing support in Italian when required;
not selling experiences that we do not consider sensible.

We ask travelers to:

follow the instructions received;
pay attention to driving and timings;
respect nature, people, and local rules;
communicate special needs before departure;
have adequate travel insurance;
approach Namibia with an open mind and common sense.

Namibia offers a lot. But she doesn't like those who take her lightly.

Frequently Asked Questions

Yes, Redland operates with a presence in Namibia and a registered structure. Company references and documentation can be shared during the proposal phase, if required.

Yes, depending on the chosen formula. We can offer welcome services, briefings, guided tours, and on-site accompaniment and support in Italian. The level of assistance is always defined in the proposal.

Redland organizes tours, guided visits, tailor-made trips, and experiences in Namibia with local presence and support for the Italian market. The operational model depends on the type of trip requested and the services included in the proposal.

Mia is already legally authorized to accompany visitors in the country and is continuing her training as a tourist guide in Namibia, with reference to the NATH Level 4 qualification.

Yes, First Aid training is considered an important operational skill for accompanying travelers in outdoor and road contexts.

Yes, the PDP is among the relevant operational credentials for driving and accompanying activities on the road.

Namibia is one of Africa's most popular destinations for nature travel and self-drive tours, but it requires planning, care, and respect for distances. Redland helps reduce setup errors and allows you to travel with greater awareness.

Yes. We can create hybrid formulas: self-drive with welcome, briefing, on-site assistance, or selected guided days.

It depends on the type of assistance included in the proposal. In any case, before departure, we define the contacts, communication channels, and level of support provided.

Yes. During the proposal phase, we can share relevant business information, when necessary.

Do you want to know if Redland is the right choice for your trip?

Tell us what kind of experience you have in mind. We will get back to you with a clear proposal, recommended level of assistance, and useful information to help you get started with greater awareness.

Find out what we can arrange Talk to us